EagleACD, LLC has chosen VoIP application software from BroadSoft, Inc. as the platform to offer new hosted automated call distribution (ACD) and PBX services. The EagleACD Express, a new addition to the EagleACD suite of solutions, will offer hosted PBX services for small, medium and large enterprises throughout the world.

Eagle Teleconferencing, provider of conference call / audio web solutions has been providing companies with cost competitive conference call capabilities since 1986. Their worldwide network connection infrastructure and conferencing options provide productivity and reliability and make it easier, safer, and more cost effective to collaborate anytime and anywhere around the world. At this year's GlobalComm, to be held June 4-8 in Chicago, Illinois, Eagle Teleconferencing will join a host of other industry professionals at what is being called "the next generation global communications marketplace and summit." “In today’s market, it is important to offer a broad variety of advanced services to suit the varied needs of different enterprise customers,” said Kent Charugundla, president and CEO of EagleTeleconferencing. “We offer audio, web and video conferencing services for a one-stop shop of enhanced services, and we continue to expand our global bridge capacity over 10 Billion minutes of use. We are seeing a tremendous global growth in our conferencing traffic and we are delighted to participate at this year's GlobalComm exhibit and conference”.

The every day meeting experiences of Small and Medium sized businesses are increasingly becoming easier to achieve, along with this is the need for security. Companies worldwide have found that their internal business property, whether it is business plans, a new business model or operational details, must all be protected from public intrusion. While a number of facilities own Application Service Providers (ASP) and their own teleconferencing platform and equipment and can offer enhanced security features on teleconferences--service providers, who provide free, basic teleconferencing services-- do not provide security.

Gone are the days of the traveling salesman. Today, small and medium size companies worldwide have found that traveling for work is more likely to be motivated by knowledge sharing and building relationships rather than boosting sales. IP technology has revolutionized the way businesses operate, communicate, and now teleconferencing is globally accepted as commonplace. IP and Telecom infrastructure service providers are investing billions of dollars to increase the network connectivity, footprint, and port capacity to meet significantly growing global needs.

Global telecom infrastructure has revolutionized the way businesses communicate and teleconferencing is now globally accepted as commonplace. The maturity of Global Telephony standards and the quality of service on telecom networks has opened up a new realm of possibilities in service opportunities, efficiencies, management, control, and cost savings. More specifically, telecommunications have brought the corporate global village much closer--making distance irrelevant. The SMB (Small Medium Business) market segment has accelerated international teleconferencing revolution.

You've no doubt heard all the hoopla surrounding Voice over Internet Protocol (VoIP) and the savings you can reap over traditional phone systems. Several years ago, the emerging technology of making telephone calls via the Internet, often termed VoIP or IP telephony, looked as if it had the potential to make traditional business telephone systems obsolete. It heralded the benefits of voice and data convergence, where separate voice and data systems could be integrated in one local or wide-area network, reducing infrastructure. Unfortunately, by 2001, the reality of long-distance communications via the Internet fell short of expectations. Even other VoIP implementations proved to be time consuming, costly, and disruptive to end-users. Features that were easily deployed with traditional private branch exchanges (PBXs), such as voicemail or telephone conferencing were difficult and, in some cases, impossible to bundle with a VoIP system

In planning out its latest acquisition internally, Genesys (News - Alert) Telecommunications Laboratories’ President and CEO Wes Hayden amusingly code-named the project “Aladdin.” And with Wednesday’s announcement that the Alcatel company will acquire VoiceGenie, Aladdin might have gotten his wish. But ‘a Whole New World’ comes at what price? Since the advent of VoiceXML as an industry standard, the voice portal market has remained in a state of flux with customers increasingly opting to swap their legacy IT systems out of costly proprietary solutions and into an open architecture that helps simplify new applications development and deployment. As such, vendors like VoiceGenie have been helping big customers take advantage of VoiceXML to roll out self-service solutions in enterprise contact centers or services like directory assistance and virtual receptionists for telecom service providers.

In a global village, any business regardless of its size, has tremendous market reach. Globalization and mobility are two main marketing engines driving teleconferencing business. With current intelligent telecom conferencing infrastructure, it is easier to make conference calls anywhere any time in world either using mobile, IP or land based networks. Audio conferencing around the globe is on a strong move due to global economy, and traffic volume is increasing by double digits every year. According to Frost & Sullivan 2004 U.S. Audio Conferencing Services Market, reveals that this services market generated 14.5 billion minutes in 2003. Total traffic volume is expected to reach 35 billion minutes in 2010.

The most universal method of getting your message heard to a group is through audio conferencing. On demand conferencing redefines today’s communications and has promising growth as traffic volume for it increases by double digits every year. According to a Frost & Sullivan 2004 U.S. Audio Conferencing Services Market Report, audio conferencing generated 14.5 billion minutes in 2003. And with total traffic volume expected to reach 35 billion minutes in 2010, this service is certainly on the move.

Three giant technology companies are joining together in an effort to reward doctors for using new technologies to share information and improve patient care. Intel Corporation, Cisco Systems Inc. and Oracle have formed the Silicon Valley Pay-for-Performance Consortium, which also includes medical groups and independent practice associations (IPAs). The new group is led by employers and brings together thousands of employees and health care workers with the common goal of improving overall health care quality. The consortium will accelerate the adoption of health information technologies for the safe and secure exchange of vital patient records to prevent misdiagnoses, contraindicated prescriptions, repeated tests and other problems that often result when physicians do not have access to current information.